References
Amir, Z., Scully, J., & Borrill, C. (2004). The professional role of breast cancer nurses in multidisciplinary breast cancer care teams. European Journal of Oncology Nursing, 8, 306-314.
Bowman, S. C., & Grim, R. D. (2008). The efficacy of the nurse navigator in a community hospital breast care program. Seminars in Breast Disease, 11, 26-30. doi:10.1053/j.sembd.2008.04.007
Bulsara, C., Styles, I., Ward, A. M., & Bulsara, M. (2006). The psychometrics of developing the patient empowerment scale. Journal of Psychosocial Oncology, 24(2), 1-16. doi:10.1300/J077v24n02_01
Campbell, C., Craig, J., Eggert, J., & Bailey-Dorton, C. (2010). Implementing and measuring the impact of patient navigation at a comprehensive community cancer center. Oncology Nursing Forum, 37, 61-68. doi:10.1188/10.ONF.61-68
Cancer Care Nova Scotia. (2004, March). Cancer patient navigation evaluation findings. March final report. Halifax, Nova Scotia: Author.
Carver, C. S., Scheier, M. F., & Weintraub, J. K. (1989). Assessing coping strategies: A theoretically based approach. Journal of Personality and Social Psychology, 56, 267-283.
Cook, S., Fillion, L., Veillette, A. M., de Serres, M., Doll, R., & Kazanjian, A. (2010). Scope of practice and associated competency requirements for professional cancer patient navigators. Psycho-Oncology, 19(Suppl. 2), S12.
Cruickshank, S., Kennedy, C., Lockhart, K., Dosser I., & Dallas, L. (2008). Specialist breast care nurses for supportive care of women with breast cancer. Cochrane Database of Systematic Reviews, 1, CD005634. doi:10.1002/14651858.CD005634.pub2
Dohan, D., & Schrag, D. (2005). Using navigators to improve care of underserved patients: Current practices and approaches. Cancer, 104, 848-855. doi:10.1002/cncr.21214
Doll, R., Barroetavena, M. C., Ellwood, A. L., Fillion, L., Habra, M. E., Linden, W., & Stephen, J. (2007). The cancer care navigator: Toward a conceptual framework. Oncology Exchange, 6(4), 28-35.
Fillion, L., Aubin, M., de Serres, M., Robitaille, D., Veillette, A. M., & Rainville, F. (2008). Processus d'implantation d'infirmières pivot en oncologie au sein d'équipes locales conjointes (CH-CSSS) [The process of integrating oncology nurse navigators into joint (CH-CSSS) local teams]. Retrieved from
http://www.rrsss03.gouv.qc.ca/pdf/IPO2008.pdf
Fillion, L., Aubin, M., de Serres, M., Robitaille, D., Veillette, A. M., & Rainville, F. (2010). Processus d'implantation d'infirmières pivot en oncologie au sein d'équipes locales conjointes (centre hospitalier-communauté) [The process of integrating oncology nurse navigators into joint (hospital-community) local teams]. Canadian Oncology Nursing Journal, 20, 30-35.
Fillion, L., Cook, S., Veillette, A. M., Aubin, M., de Serres, M., Doll, R., & Kazanjian, A. (2008). Comparison of cancer patient navigator models: Toward a better conceptual framework. Psycho-Oncology, 17(Suppl. 2), S40-S41.
Fillion, L., de Serres, M., Cook, S., Goupil, R. L., Bairati, I., & Doll, R. (2009). Professional patient navigation in head and neck cancer. Seminars in Oncology Nursing, 25, 212-221. doi:10.1016/j.soncn.2009.05.004
Fillion, L., de Serres, M., Lapointe-Goupil, R., Bairati, I., Gagnon, P., Deschamps, M., … Demers, G. (2006). Implementing the role of patient-navigator nurse at a university hospital centre. Canadian Oncology Nursing Journal, 16, 5-17.
Fillion, L., & Morin, D. (2003-2006). Optimiser la qualité de l'exercice infirmier en soins palliatifs dans le contexte du virage ambulatoire. [Optimising the quality of nursing in palliative care in the context of ambulatory care shift]. Research program funded by the Canadian Health Services Research Foundation (CHSRF). Retrieved from
http://stage2.industrialmedia.ca/chsrf/funding_opportunities/ogc/2003/fillion_f.php
Fitch, M. I. (2008). Supportive care framework: Theoretical underpinnings. In M. I. Fitch, H. B. Porter, & B. D. Page (Eds.), Supportive care framework: A foundation for person-centered care (pp. 11-29). Pembroke, Ontario: Pappin Communications.
Fraser, A. (1995). Pour une meilleure compréhension des besoins des personnes atteintes de cancer [For a better understanding of the needs of people touched by cancer]. Québec, Canada: Comité consultatif sur le cancer, Ministère de la santé et des Services Sociaux.
Freeman, H. P., Muth, B. J., & Kerner, J. F. (1995). Expanding access to cancer screening and clinical follow-up among the medically underserved. Cancer Practice, 3, 19-30.
Haggerty, J., Reid, R., McGrail, K., & McKendry, R. (2001). Here, there, and all over the place: Defining and measuring continuity of health care. Retrieved from
http://www.chspr.ubc.ca/node/254
Haggerty, J. L., Reid, R. J., Freeman, G. K., Starfield, B. H., Adair, C. E., & McKendry, R. (2003). Continuity of care: A multidisciplinary review. BMJ, 327, 1219-1221. doi:10.1136/bmj.327.7425.1219
Huberman, M., & Miles, M. B. (1991). Analyse des données qualitatives: Recueil de nouvelles méthodes [Qualitative data analysis: A sourcebook of new methods]. Bruxelles, Belgium: De Boeck Université.
Lantz, P. M., Keeton, K., Romano, L., & Degroff, A. (2004). Case management in public health screening programs: The experience of the national breast and cervical cancer early detection program. Journal of Public Health Management and Practice, 10, 545-555.
Liebert, B., Parle, M., Roberts, C., Redman, S., Carrick, S., Gallagher, J., … Trotter, J. (2003). An evidence-based specialist breast nurse role in practice: A multicentre implementation study. European Journal of Cancer Care, 12, 91-97. doi:10.1046/j.1365-2354.2003.00331.x
Lorig, K., Sobel, D., Stewart, A., Brown, B., Jr., Bandura, A., Ritter, P., … Holman, H. R. (1999). Evidence suggesting that a chronic disease self-management program can improve health status while reducing hospitalization. Medical Care, 37, 5-14.
Moore, S. (2010). Making room at the table. Oncology Nursing Forum, 37, 9. doi:10.1188/10.ONF.9
Mukamurera, J., Lacourse, F., & Couturier, Y. (2006). Des avancées en analyse qualitative: Pour une transparence et une systématisation des pratiques [Advances in qualitative analysis: For more transparent and systematic practices]. Recherches Qualitatives, 26, 110-138.
Oncology Nursing Society, Association of Oncology Social Work, & National Association of Social Workers. (2010). Oncology Nursing Society, the Association of Oncology Social Work, and the National Association of Social Workers joint position on the role of oncology nursing and oncology social work in patient navigation. Oncology Nursing Forum, 37, 251-252.
Parker, V. A., Clark, J. A., Leyson, J., Calhoun, E., Carroll, J. K., Freund, K. M., & Battaglia, T. A. (2010). Patient navigation: Development of a protocol for describing what navigators do. Health Services Research, 45, 514-531. doi:10.1111/j.1475-6773.2009.01079.x
Patton, M. Q. (1997). Utilization-focused evaluation: The new century text (3rd ed.). Thousand Oaks, CA: Sage.
Pedersen, A., & Hack, T. F. (2010). Pilots of oncology health care: A concept analysis of the patient navigator role. Oncology Nursing Forum, 37, 55-60. doi:10.1188/10.ONF.55-60
Pellino, T., & Ward, S. (1998). Perceived control mediates the relationship between pain severity and patient satisfaction. Journal of Pain and Symptom Management, 15, 110-116.
Plante, A., & Joannette, S. (2009a). Centre intégré de cancérologie de la Montérégie: l'intégration des infirmières pivots dans les équipes d'oncologie en Montérégie: le processus. Partie 2 [Montérégie Comprehensive Cancer Care Centre: Integrating nursing navigators in Montérégie's oncology teams: The process-Part 2]. Canadian Oncology Nursing Journal, 19, 72-77.
Plante, A., & Joannette, S. (2009b). L'intégration des infirmières pivots dans les équipes d'oncologie en Montérégie: Un aspect de l'implémentation du Programme de lutte contre le cancer, Partie 1 [Montérégie Comprehensive Cancer Care Centre: Integrating nurse navigators in Montérégie's oncology teams: One aspect of implementing the Cancer Control Program-Part 1]. Canadian Oncology Nursing Journal, 19, 13-18.
Roberge, D., Denis, J. L., Cazale, L., Comtois, E., Pineault, R., Touati, N., & Tremblay, D. (2004). Évaluation du réseau intégré de soins et de services en oncologie: l'expérience de la Montérégie. Rapport final de recherche [Evaluation of the integrated oncology care and services network. The experience of Montérégie: Final research report]. Retrieved from
http://www.chsrf.ca/Migrated/PDF/ResearchReports/OGC/roberge_2_final.pdf
Robinson-White, S., Conroy, B., Slavish, K. H., & Rosenzweig, M. (2010). Patient navigation in breast cancer: A systematic review. Cancer Nursing, 33, 127-140. doi:10.1097/NCC.0b013e3181c40401
Seek, A., & Hogle, W. P. (2007). Modeling a better way: Navigating the healthcare system for patients with lung cancer. Clinical Journal of Oncology Nursing, 11, 81-85. doi:10.1080/13561820701391836
Skrutkowski, M., Saucier, A., Eades, M., Swidzinski M., Ritchie, J., Marchionni, C., & Ladouceur, M. (2008). Impact of a pivot nurse in oncology on patients with lung or breast cancer: Symptom distress, fatigue, quality of life, and use of healthcare resources. Oncology Nursing Forum, 35, 948-954. doi:10.1188/08.ONF.948-954
Strauss, A. L., & Corbin, J. M. (1990). Basics in qualitative research: Grounded theory procedures and techniques. Newbury Park, CA: Sage Publications.
Trussler, T. (2002). Uncovering the gaps: An inquiry of breast care in British Columbia. Vancouver, British Columbia, Canada: BC/Yukon Canadian Breast Cancer Foundation.
Turgeon, J., Dumont, S., St-Pierre, M., Sévigny, A., & Vézina, L. (2004). La problématique de la continuité des soins en oncologie [The problem of continuity of care in oncology]. Research report submitted to the Canadian Health Services Research Foundation (CHSRF). Québec, Canada: Université Laval.
White, P., & Hall, E. M. (2006). Mapping the literature of case management nursing. Journal of the Medical Library Association, 94(2, Suppl.), E99-E106.
Wilcox, B., & Bruce, S. D. (2010). Patient navigation: A "win-win" for all involved. Oncology Nursing Forum, 37, 21-25. doi:10.1188/10.ONF.21-25
Yin, R. K. (1994). Case study research. Design and methods (2nd ed.). London, England: Sage Publications.