Security & Email

Does ONS ever ask for my credit card number via an email message?

No, we never request confidential financial information through email. You should share your credit card number with ONS only if you have initiated the transaction, either on our website or by phone.

I have received several emails from an ONS email account that look suspicious, contain viruses, or are blank. Why?

These emails are generated from a variety of viruses circulating around the Internet-they do not actually come from ONS. You receive these when a person's computer gets infected with a virus and you are in that person's email address book. The virus then can pick your email address from the address book and send you the virus but claim that it came from some other address pulled from the infected computer's contacts.

Currently, almost all major viruses fake the email address from which they were sent; this is designed to trick us into viewing the email because we think it came from a trusted source. Also, some of these virus messages may appear to be blank, but they still could contain a hidden virus.

I forgot my username and password. If I enter my email address in the Profile to have my username and password sent to me, it tells me that ONS has no record of this email address. How can I find my username and password?

You must email ONS Customer Service and include your old and new email addresses. We will update it in our database and then email you your username and password.

Does ONS sell or provide member e-mail addresses to outside organizations?

From time to time, ONS sends emails on behalf of third-party organizations that provide information about oncology nursing-related products and services. We respect your privacy. If you do not wish to receive these e-mails, simply log in to your Profile, and check the last box in the "my preferences" section. Or, please e-mail ONS Customer Service and ask to be removed from this list.

I have opted out of receiving third-party e-mails, but I am still receiving "spam" from outside organizations, suggesting or making mention of my profession as an oncology nurse.

In your Profile, you can opt out of receiving third-party e-mails. If you have opted out of these e-mails, it may take up to 30 days for this change to take effect. If it has been more than 30 days, it could be that these e-mails are not originating from your ONS membership. Organizations have numerous ways to obtain individual e-mail addresses. Today's technology has produced software that allows e-mail marketers to "search" the Internet for e-mail addresses. In addition, if you have ever registered your contact information with another company (for online purchases, email newsletters, etc.), there is a good chance that e-mail marketers purchased your e-mail address from one of those sources. If you included your job title or completed demographic information when registering for those websites, e-mail marketers also can purchase this information.

Why does ONS encourage me to provide my email address?

ONS distributes regular updates and information to members via email. We encourage you to provide your email address so you can be included in these email communications. Information distributed includes e-newsletters; continuing education opportunities; award, grant, and scholarship announcements; and publication promotions. Of course, you have the ability to opt out of email communications at any time.

Why should I add mmreturn@magnetdev.com to my address book?

Many email services and Internet Service Providers (ISPs) block or filter messages to help protect you from unsolicited email. However, these same systems may inadvertently block email you have requested from ONS.

How do I add mmreturn@magnetdev.com to my address book?

Each email provider is different. Some providers permit adding an entire domain which helps to ensure that all ONS communication reaches you. If your provider permits the addition of a domain, please also add ons.org. For specific details about how to add an email address or domain to your address book, please consult your ISP or your organization's technology department.